INMATE VISITATION

Video Visitation 

The Pitt County Detention Center recognizes the significance of visitation and the opportunity to maintain contact with family and friends while upholding facility safety and security. Visitation with inmates incarcerated at the Pitt County Detention Center is non-contact using video monitors in completing a Video Visitation. Visitors are responsible for following the Video Visitation policy and regulations of the Pitt County Detention Center.

On-site Lobby Video Visitation hours:

Saturday and Sunday

1:00pm–3:45pm

Inmates with the last name that begins with  A – K will visit on Saturday and inmates with the last name that begins with L – Z will visit on Sunday.

 

Off-Site Video Visitation hours:

Monday through Sunday

7:00am –9:30pm

Pitt County Detention Center (PCDC)
 
 
All Video Visits are by appointment only.

 

  • Scheduling is done by the visitor either in the Pitt County Detention Center Visitation or via the internet (www.homewav.com).

  • Appointments may be scheduled up to 24 hours in advance of the visit.

  • When scheduling an appointment to complete a Video Visitation you must enter the full legal name of each visitor.

 

For those visitors using our on-site Video Visitation option it is recommended that you arrive at the Pitt County Detention Center to prepare for your visit ten (10) minutes prior to the start of the visit. Should you arrive late, the visitation appointment time will be held but it will not be extended past the scheduled visitation appointment time.

 

  • Visitors using the on-site Video Visitation option in the visitation lobby of the Detention Center will only be permitted one (1), 10–20 minute, on-site visit, per week.

  • Visitors are not required to schedule in advance an on-site Video Visit although it is strongly recommended.

  • Off-site Video Visitation is available if you have a computer, Android or Apple Smartphone or tablet that has access to high-speed internet and a webcam. It is recommended that you use headphones during your visit to improve the sound quality.

  • All inmates are eligible to have an on-site and off-site Video Visit.

  • Off-site video visits may exceed one visit per week but may be limited to availability based on scheduling.

  • There is a cost for off-site Video Visits. Cost for the off-site Video Visitation service is determined by Homewav and not the Pitt County Detention Center. For an off- site visit, an account needs to be established with Homewav and payment be made by a credit or debit card.

 

VIDEO VISITATION RULES

  1. All Video Visitations are monitored and subject to recording for the safety, security and in the best interest of the Pitt County Detention Center.

  2. Visitors are NOT PREMITTED to use any additional cameras, and/or video devices, telecommunications or recording devices in an attempt to record or duplicate a video visit either on-site in the visitation lobby at the Pitt County Detention Center or off-site prior to, during or at the conclusion of  a video visit. Violators may be subject to termination of their Video Visitation privileges.

  3. For those visitors using our on-site lobby Video Visitation option it is recommended that you arrive to prepare for your visit ten minutes prior to the start of the visit. Should you arrive late the visitation appointment time will be held but it WILL NOT be extended past the scheduled visitation appointment time.

  4. Only those who have been approved by the Pitt County Detention Center to visit by Video Visitation shall be permitted to visit.

  5. Video Visitation may be denied to disorderly persons.

  6. Visitors who are believed to be under the influence of alcohol or drugs will not be permitted to complete a video visit.

  7. Visitor’s must be properly attired to visit. (Male visitors are required to wear undergarments under their clothing, shirts, pants and shorts at all times during the visit. Shorts may be no shorter than mid-thigh and may not be provocative exposing upper thighs, genitalia, buttocks or extremely tight. Shirts may not expose the breast or midriff. Female visitors are required to wear undergarments under their clothing. Wearing of see through or transparent, low cut and/or revealing clothing, halter or tube tops shall not be permitted. Tank top blouses or dresses with thin spaghetti straps and blouses with cutouts shall not be permitted.  Shorts may be no shorter than mid-thigh and may not be provocative exposing upper thighs, genitalia, buttocks or extremely tight. Dresses and skirts with slits higher than two inches above the knee shall not permitted. All buttons shall be kept buttoned at all times. Wrap-around skirts shall not be permitted. Provocative clothing which exposes the breasts, midriff are extremely tight, off the shoulders or any style which exposes any part of the breast shall not be permitted. Visitor’s attire deemed inappropriate by Pitt County Detention Center staff shall be denied a video visit.)

  8. Loud talking, excessive emotionalism or any other type of disruptive behavior shall not be permitted. Visitors shall not deliberately incite or engage in an argumentative conversation with an inmate or any other person during Video Visitation.

  9. Presence of nudity or sexual conduct during Video Visitation shall not be permitted. Actions of this type shall result in loss of Video Visitation privileges.

  10. All inmates and visitors are to follow the instructions of Pitt County Detention Center staff. Failure to do so may result in a loss of Video Visitation privileges.

  11. If any court of record imposes a no contact order or temporary restraining order between the inmate and a potential visitor, no Video Visitation will occur.

THE PITT COUNTY DETENTION CENTER RESERVES THE RIGHT TO TERMINATE OR DENY A VIDEO VISITATION AT ANY TIME.

Inmates shall not be restricted in regards to who they visit unless the Detention Center Administration determines that a visitor should be excluded. Video Visitation can be denied through justified restrictions if:

 

  1. The visitor represents a clear and present danger to the security, safety and best interest of the Pitt County Detention Center.

  2. The visitor uses an additional camera, telecommunications or recording device during the visit.

  3. The visitor has a recent history of disruptive (disorderly) behavior at the Pitt County Detention Center.

  4. There is reasonable cause to believe the visitor is under the influence of alcohol and/or drugs.

  5. The visitor is not dressed properly as per the established dress code for male and female visitors.

  6. The inmate refuses the visit. Any such refusal shall be documented by the staff member receiving the refusal by completing an Operations report in the Jail Incidents module of the Jail Management System by the end of duty shift and forwarded to the Area Supervisor for review and approval. Once approved the Area Supervisor shall forward the incident report to their Lieutenant for final review.

  7. Visiting restrictions have been placed on the inmate for reasons involving discipline or security of the facility.

  8. It is determined that there are other substantial reasons to justify such limitations in order to promote the safe and secure operation of the facility.

  9. Restrictions are in order, such reasons shall be documented by the Captain(s) or designee in writing in the Jail Incidents module of the Jail Management System.

  10. There is a temporary suspension of Video Visitation it shall be restored as reasonably possible.

  11. It is determined that a permanent denial is reasonable and necessary and approved by the Jail Administrator following recommendation from a Captain. A letter will be sent to the visitor concerning the permanent visitation restriction.

  12. Any court of record imposes a no contact order or temporary restraining order that is currently in effect between an inmate and a potential visitor, no visit will occur.

  13. The Jail Administrator or designee decides that there are significant reasons related to safety, security and in the best interest of the jail to necessitate denial or rescheduling of Video Visitation. Whenever denial or rescheduling of Video Visitation takes place the reasons for the denial or rescheduling of Video Visitation shall be documented in the Jail Incidents module of the Jail Management System.

​Professional Visitors​
  • Under normal circumstances, professional visitors may meet with inmates Monday-Friday 6:00 AM and 10:00 PM, Saturday and Sunday 6:00 AM to Noon then 5:00 PM until 10:00 PM.

 

  • Restrictions may apply due to meals, sick call, facility emergencies, mass arrests and events beyond the control of facility management. 

  • The Shift Lieutenant/OIC may suspend visits for temporary periods of time when necessary.

 

  • Professional visitors, including attorneys, wishing to visit an inmate should go to the Public Magistrates Office and proceed to the records window or contact our Mail Disbursement Office at (252) 902-2868. 

 

  • Visitors must be ready to prove their identity by producing a valid government-issued identification card and proof that they are a licensed attorney (such as a courthouse identification card stating “attorney” or a Bar Association card.) 

 

  • Only the inmate’s attorney and defense team will be allowed to visit with an inmate. 

 

  • Family and friends are strictly prohibited from visiting except during social visitation.

  • After examining a professional visitor’s identification, the admitting officer will keep the photo identification card.   The identification card will be returned as the visitor is leaving.

  • Any person who fails to give up their identification card will be denied access to the facility. 

  • Paraprofessionals (including legal assistants, paralegals, private detectives, interpreters and law students [sponsored by a law school and working for attorneys]) must prove their identity by providing an officer with a valid government-issued identification card. 

 

  • Unless accompanied by the inmate’s attorney, paraprofessional aides must also produce a letter signed by the attorney authorizing visitation with the inmate. Such authorization must be on the attorney’s official letterhead and must contain the inmate’s name, the court jurisdiction, case number, full name of the person or persons authorized to visit with the inmate, and the signature of the attorney. Paraprofessionals must produce this authorization during each visit.

  • Attorneys and paraprofessionals must be employed by the inmate and may not visit with family members or close friends except by permission of the Chief of the Administration Division.

  • Professional visitors will not give any item to an inmate (to be retained in the inmate’s possession when the visitor leaves) without the expressed permission of a detention officer. For example, a visitor may “loan” an ink pen so an inmate can sign a document, but may not “give” it to him. The same policy applies to a legal brief and other court documents. 

  • Personal letters, money, bills, driver’s licenses, books, magazines or other items may not be given to an inmate. 

  • Court-related items of paper must be given to a detention officer who will determine if it can be “given” to an inmate. 

  • Officers will treat such items as privileged (legal) mail. They will examine it for contraband, but will not read it.

 

  • Professional visitors may not bring a briefcase, satchel, suitcase, bulky coat, purse or similar item into the facility. 

 

  • They may bring law books, court documents, legal briefs, files, pads of paper, pens and pencils, and similar items into the facility. 

 

  • Professional visitors are subject to search and temporary detention when entering and exiting the facility.

 

  • Professional visitors are authorized to bring cameras and/or recording devices into the facility, but are not allowed to take photographs of the facility or to record any conversation with detention staff without the expressed permission of the Detention Chief or on-duty Shift Lieutenant/Officer In Charge.​

 
Contraband
  • County ordinance makes it unlawful for any person to smuggle or otherwise pass any item of contraband to any inmate, over any fence or into any enclosure, or to trespass within 25 feet of any fenced enclosure of the Pitt County Detention Center. Violators will be prosecuted. 

 

  • Contraband is any item forbidden by or not specifically authorized by jail rules, any excessive property or property which has been altered from its original condition or converted to another use such as weapons, drugs and cigarettes.

  • General Statute 14-258.1. (Effective March 1, 2010) Furnishing poison, controlled substances, deadly weapons, cartridges, ammunition or alcoholic beverages to inmates of charitable, mental or penal institutions or local confinement facilities; furnishing tobacco products or mobile phones to inmates.  

  • Any person who knowingly gives or sells a mobile telephone or other wireless communications device, or a component of one of those devices, to an inmate in the custody of the Department of Correction or to an inmate in the custody of a local confinement facility, or any person who knowingly gives or sells any such device or component to a person who is not an inmate for delivery to an inmate, is guilty of a Class 1 misdemeanor.

  • Any inmate of a local confinement facility who possesses any tobacco product, as defined in G.S. 148-23.1, other than for authorized religious purposes, or who possesses a mobile telephone or other wireless communications 

 

CONTACT US

Main Office: 252-902-2800

Fax: 252-830-4637

Communication Center (Non-Emergency): 252-830-4141

Emergency: 911

E-mail the Pitt County Sheriff's Office

OUR ADDRESS

100 W. 3rd Street

Greenville, NC 27834

Located inside the Pitt County Courthouse

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© 2020 PITT COUNTY SHERIFF'S OFFICE. ALL RIGHTS RESERVED.